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Effective Date: [5/13/2026]

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Welcome to Be The Change Whole Health Services (“Company,” “we,” “our,” or “us”). Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at www.btcwhole.org, participate in our programs, retreats, coaching services, workshops, or communicate with us online.

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By using this website, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Personal Information

When you:

• Fill out a contact form

• Subscribe to emails

• Register for services or retreats

• Purchase products or programs

• Schedule consultations

We may collect:

• Name

• Email address

• Phone number

• Billing information

• Mailing address

• Health/wellness information voluntarily shared

• Other information you choose to provide

Automatically Collected Information

We may also collect:

• IP address

• Browser type

• Device information

• Pages visited

• Website usage data through cookies or analytics tools

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2. How We Use Your Information

We use your information to:

• Provide coaching, consulting, wellness, and educational services

• Process payments and registrations

• Send emails, updates, and promotional materials

• Improve website performance and user experience

• Respond to inquiries and customer support requests

• Maintain business and legal records

We do not sell your personal information to third parties

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3. Cookies & Analytics

Our website may use cookies, tracking pixels, and analytics services (such as Google Analytics or Meta Pixel) to understand website traffic and improve marketing efforts.

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You may disable cookies through your browser settings.

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4. Email Communications

If you subscribe to our email list, you may receive:

• Educational content

• Event announcements

• Retreat information

• Promotions or offers

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You may unsubscribe at any time by clicking the unsubscribe link in our emails.

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5. Payment Processing

Payments made through our website may be processed through third-party providers such as Wix Payments, Stripe, PayPal, or other secure payment processors.

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We do not store full credit card information on our servers.

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6. Confidentiality & Wellness Services

While we respect your privacy and maintain professional boundaries, services provided through Be The Change Whole Health Services are educational, coaching, consulting, peer support, and wellness-based in nature unless otherwise explicitly stated.

Information shared during coaching or wellness sessions is treated respectfully and confidentially to the extent permitted by law.

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7. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party tools, including:

• Social media platforms

• Scheduling software

• Email marketing systems

• Payment processors

We are not responsible for the privacy practices of third-party services.

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8. Data Security

We implement reasonable security measures to protect your information. However, no online transmission or storage system can be guaranteed 100% secure.

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By using this website, you acknowledge and accept this risk.

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9. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent from marketing communications

To make a request, contact us at: jmreavis@btcconsultingservices.org

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10. Children's Privacy

This website and our services are not intended for children under the age of 13. We do not knowi/ngly collect personal information from children.

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11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

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12. Contact Information

If you have questions about this Privacy Policy, contact:

Be The Change Whole Health Services
Email: jmreavis@btcconsultingservices.org